Legal
Privacy Policy
Last updated November 2026
Who we are
DIYA Indian Grill & Restaurant, Montpellier Walk, Cheltenham GL50 1SD. We are the data controller for the information you give us through this website, by phone or in the restaurant.
What we collect
When you book a table, place a takeaway order, buy a gift voucher or send an enquiry we collect your name, phone number, email address and, for delivery orders, your address. We also keep the details of your booking or order so we can prepare it and answer questions later.
Why we use it
To take and fulfil your booking or order, to contact you about it, to keep records for accounting and to meet food safety obligations. If you opt in, we may also send occasional news about DIYA. You can opt out at any time.
Payments
Card payments are handled by our payment provider. We never see or store your full card details. The provider shares the outcome of the payment with us so we can confirm your order.
Cookies
We use essential storage to keep your basket while you order. Analytics cookies are only set if you accept them in our cookie banner, and you can change your choice at any time.
How long we keep it
Order and booking records are kept for six years for accounting and legal reasons. Marketing preferences are kept until you withdraw them. Enquiries are kept for two years.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, or object to marketing. Email us and we will respond within one month. You also have the right to complain to the Information Commissioner's Office.
Sharing
We share data only with the services that run this website and our payments, and with our accountants where the law requires it. We never sell your data.
Contact
Email info@diyarestaurants.co.uk or write to us at Montpellier Walk, Cheltenham GL50 1SD.